UI & Usability

To put Ubuntu GUI in the context of existing operating systems, I’d lump it in with Windows XP. If you can use Windows XP, then you’re going to be right at home with Ubuntu. The window layouts are similar, the buttons are the same, many of the shortcut key combinations are the same. Whether it’s intentional or not I can’t say, but with the similarities it’s a very easy transition to Ubuntu coming from Windows.

But there are some important differences between Ubuntu and XP, and they start to make themselves apparent almost immediately. The taskbar and its conjoined twin the start menu (the Menu Bar in Ubuntu) have been separated – the taskbar gets the bottom of the screen and the menu bar gets the top. Because the menu bar is always visible by default this makes it look close to Mac OS X, but due in large part to the fact that applications do not share the menu bar like they do in Mac OS X, it’s functionally much more like XP. Joining it up top are the Ubuntu equivalents of the quick launch toolbar, and the system tray. This leaves the taskbar at the bottom, containing running applications along with the controls for Ubuntu’s virtual desktops implementation.

This is something I find works quite well on narrow screens, but is a wash on larger screens and widescreens. By putting the menu bar and the taskbar on different physical bars, it leaves more space for active applications in the taskbar while not forcing the menu bar to be compacted. Depending on how cluttered your complete taskbar may have been under Windows, this can buy you enough space to comfortably fit another couple of active applications, which may not be much but can make all the difference in some situations. The cost of this however is that you lose additional vertical real estate compared to if everything was on one bar. Hiding the bars can get this space back, but it’s been in my experience that most people hate auto-hiding bars, which may very well be why no OS has them auto-hiding by default.

At first glance, the menu bar is just different enough from XP’s start menu to throw some people for the loop. The contents of the start menu have been broken up a bit: Applications is Windows’ All Programs, Places is My Recent Documents, and System is Control Panels. Coming from Windows, the two biggest changes are that most applications are organized by functionality rather than each application getting its own subfolder in the Applications menu, and that what would be found in Control Panels is now split between the Preferences and Administration submenus under System, based on if it adjusts a per-user preference or a system preference (and hence would need administrative access).

Nautilus, the Ubuntu file manager, really drives home the idea that Ubuntu works like Windows. It takes the “file manager is a web browser” concept just as far Windows ever did, which isn’t necessarily a good thing given how old (not to mention dead) the concept is, making Nautilus feel a bit dated. Beyond that, there’s little that can be said that differentiates it from Windows XP’s Explorer.

Multitasking is also handled in a very XP-like fashion. Beyond the taskbar, alt-tab switches among applications just as it does on Windows (or cmd-tab on Mac OS X). Notably, Ubuntu has copied some of the more interesting quirks of both Windows Vista and Mac OS X. From Windows Vista it inherits the ability to see the contents of a window when alt-tabing, and from Mac OS X it inherits the ability to close an inactive window without needing to focus on it, allowing you to keep focus on whatever you’re working on.

Ubuntu also has one more trick up its sleeve when it comes to multitasking, and that’s virtual desktops. Virtual desktops, or workspaces as they’re called in Ubuntu, allow for the creation of multiple workspaces in a single user session, such that different windows can be in different workspaces, completely hidden when that workspace is not active. It’s been a feature of various *nix operating systems for ages, and Apple added this feature as Spaces in 10.5 Leopard. Windows has no built-in equivalent.

I’ve tried using this method before as Spaces, and again on Ubuntu with their workspaces, and I fully admit I don’t “get it.” The idea of being able to move a window completely out of your way by keeping it in another workspace makes sense, but I have never been able to make it work for me. Ultimately I find that I have to go chase down a window that I need when it’s off in another workspace. I know there are plenty of people out there that can make good use of workspaces, so it may as well just be a personal flaw. It’s a neat concept, but I haven’t been able to make it work for me.

Moving on, one thing I find that Ubuntu does well is that it better bridges the look of the OS with and without eye-candy. Windows Vista does a very poor job of this, and it’s immediately obvious if Aero is running or not. The style choices for Vista clearly were based on Aero, so if for any reason Aero is disabled, you get the 2D-only Vista Basic UI that poorly compensates for the lack of transparency. Ubuntu on the other hand looks nearly identical in static screens, only the lack of subtle window shadows give away when Ubuntu is running without visual effects (Ubuntu’s name for 3D accelerated desktop compositing). Most people will never run Ubuntu with desktop compositing disabled, just as most people will never run Windows Vista with Aero disabled, nevertheless this is one of those subtle design choices that impressed me.


An example of Ubuntu's hardware compositing. Hardware composited on the left, software on the right.

With desktop compositing enabled the experience is similar to that of Windows Vista or Mac OS X. Windows fade out of view, shrink & grow, etc just as they do in the other two. I feel like I should be writing more here, but there’s just not a lot to say; it’s the same desktop compositing abilities everyone else has, including their UI tricks that serve to accelerate user interaction. The one thing in particular that did catch my eye however is that Ubuntu includes a UI feature called Scale that is virtually identical to Mac OS X’s Exposé. As a self-proclaimed Exposé junky I find most welcoming, as this is my preferred way to multitask with a large number of windows. There have been a couple of times, as a result, where I have found my workflow under Ubuntu being smoother than that of Vista, though Mac OS X still surpasses this.

However I’m much less enthusiastic about the icons Ubuntu uses, and there’s one element in particular that nearly drives me insane: executables/binaries don’t even have icons. In Windows executables can be packed with resources such as icons, and in Mac OS X app bundles contain icon files that are used to give the bundle an icon. On Ubuntu however, the executables don’t have their own icons. Ubuntu can assign custom icons to anything, but apparently this is being remembered by file manager, rather than actually attaching an icon. By default, the only thing with custom icons are the Launchers (a type of shortcut) that Ubuntu automatically creates for installed applications. Everything else is either issued a default icon for its type, or certain media types (e.g. images) are thumbnails.

In an ideal world this isn’t an issue because everything is installed to the system and has its own Launcher somewhere in the menu bar, but with software that doesn’t directly install (such as programs distributed in compressed folders) this isn’t something that’s handled automatically. In place of an application specific icon executables have a generic executable icon, which worse yet is shared by more than just executables. As an example of this we have a screenshot of the folder for the demo of Penny Arcade Adventures: Episode 2. Can you figure out which item launches the game?

The right answer, the document-like item called RainSlickEp2 (which is actually a shell script) is completely non-obvious. If this were Windows or Mac OS X, there would be an appropriate custom icon over the right item. Meanwhile not only are we lacking a custom icon, but the binary icon is used directly in 3 different places, and as an overlay on top of a document icon in a 4th place. Only 1 item is even an executable binary. And while I had hoped this was an issue just with this game, it extends to everything else; even Firefox’s actual executable lacks an icon. As it turns out, the Linux executable format, ELF, doesn’t have the ability to contain icons.

I hate to harp on this issue, but I am absolutely dumbfounded by it. Usability goes straight down the tubes the moment you need to use non-packaged software because of this – and because the DEB package format is not a Linux-wide standard, there’s a lot of software like that. On a GUI, there needs to be graphical elements to work with.

On the flip side, I find it interesting that Ubuntu has icons in certain places where Windows and Mac OS X do not. Action buttons such as “open” and “close” have icons embedded in them, while the other two OSs have always left these buttons sparser, containing just the text. The ramifications of this are that with icons in your buttons, you don’t necessarily need to be able to read the text to be able to use the OS so long as you understanding the meaning of the icons. It’s easily the most drastic difference between the Ubuntu and Windows/Mac OS X GUIs that I have noticed. But at the same time, I’ll say that it’s so different that even after a year I still don’t know quite what to make of it – it often results in big, silly buttons when something smaller would do. The jury is still out on whether this is a good difference or not.

I would also like to touch on the directory structure of Ubuntu, as it falls under the nebulous umbrella of usability once you have to start traversing it. Because Linux is a spiritual successor to the ancient Unix systems of years past, it has kept the Unix directory structure. This is something I believe to be a poor idea.

I don’t believe I’ve ever seen a perfect directory structure on an operating system, but there are some that are better than others. As an example of this, here’s a list of some of the more important Linux root directories: bin, boot, dev, etc, home, mnt, opt, sbin, usr, and var. And if this were Windows Vista: Boot, Program Files, Program Data, Users, and Windows.

The problem I have with the Ubuntu directory structure is that the locations of very few things are obvious. Firefox for example is in /usr/lib/Firefox, while on Windows it would be in /Program Files/Firefox. Why /usr/lib/? I have no idea. There’s a logical reason for that placement, but there’s absolutely nothing intuitive about it. Microsoft is no saint here (how many things are in /Windows and /Windows/System32?) but at least the location of user installed programs is completely and utterly obvious: Program Files. And if we’re on Mac OS X it’s even easier, /Applications. This all adheres to a standard, the Filesystem Hierarchy Standard, but that just means the standard is just as confusing.

Thankfully, and to be fair, there’s little reason to be going through the entire contents of the OS partition looking for something, but If you ever need to do so, it can be a frustrating experience. Ubuntu would benefit greatly by using a more intuitive structure, something that I’m convinced is possible given that Apple has pulled this off with Darwin, which also has the *nix directory structure, but avoids it as much as possible. I’d also like to see user data kept in /users like Windows and Mac OS X rather than /home, but Rome wasn’t built in a day… There is much room for improvement here.

Wrapping things up, when I first started with Ubuntu I did not have very high expectations as far as usability was concerned. I expected Ubuntu to be functional, but not necessarily exceptional – GUI design is an ugly and hard job, just how good could it be on a free OS? For all the reasons I like Mac OS X I can’t sing high praises about Ubuntu’s GUI or usability, but it surpassed my initial expectations. Other than the icon issue, there are no glaring flaws in Ubuntu’s GUI or the usability thereof. It’s not a revolutionary or even evolutionary GUI, but it does come off as a very solid facsimile of Windows XP with a few unique quirks and the eye-candy of Vista and Mac OS X thrown in, and that’s something I’m satisfied with. And a satisfactory GUI is not a bad thing, it’s quite an accomplishment given just how difficult GUI design is.

As an aside, I’m not a big fan of the default orange/brown color scheme for Hardy. It can be changed easily enough although I’ve always thought they could do better for a default scheme. I hear 9.10 may finally do away with orange, so we’ll see what we get in Ocotober.

The Package Manager – A Love/Hate Relationship Installation
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  • Kakao - Wednesday, August 26, 2009 - link

    Ryan, nowadays you don't need to dual boot. You can just set up a virtual machine. If you are a gamer use Windows as host and setup a Linux distro as guest. If you have enough memory, 4GB is very good, you can have both perfectly usable at the same time. I'm using Virtual Box and it works great.
  • VaultDweller - Wednesday, August 26, 2009 - link

    "Manufacturer: Canon"

    I think you mean Canonical.
  • Ryan Smith - Wednesday, August 26, 2009 - link

    It wasn't in our DB when I wrote the article, it was supposed to be added before it went live. Whoops.

    Thanks you.
  • Proteusza - Wednesday, August 26, 2009 - link

    I havent been able to read the whole cos I'm currently at work, but so far it seems good. Some people have been saying you should be testing 9.04, and I can see their point, but on the other hand, I agree that since 8.04 is the latest LTS release, it should be pretty stable still.

    Nonetheless, perhaps you could compare a later non LTS release to a service pack for Windows? I mean, there is some new functionality and some fixes. Granted, new versions of Ubuntu contain a lot more few features than Windows service packs.

    I agree that the 6 month release cycle is too fast. I dont develop for Ubuntu myself, but I imagine a lot of time will be wasted on preparing for release twice a year. I mean, theres a lot of testing, bugfixing and documentation to be done, and I would think if you would only did that once a year, you would have more time for development. Although, I guess the more changes you do in a release the more you should test, so maybe thats invalid.

    I've also never really liked the Linux filesystem and package manager idea. Granted, package managers especially have improved a lot lately, and personally I think we have Ubuntu to thank for that, with its huge focus on usability, which historically Linux hasnt cared at all about.

    I also dont like over reliance on the terminal/CLI. I dont like that there are certain things that can only be done with it. Its easier and faster for me to do things with a GUI, because we are visual creatures and a GUI is a much better way of displaying information than just plain text. I think until a lot of the Linux developers get over the idea that the CLI is "the only way to go", the GUI will be underdeveloped. As I said, its only recently that some Linux developers have actually bothered to try to get the various desktop managers up to scratch.

    The other thing I find interesting about Ubuntu, is the nerd rage that some Debian developers exhibit towards Ubuntu.

    Anyway... when 9.10 comes out, I would love to see your impressions of the difference.
  • R3MF - Wednesday, August 26, 2009 - link

    i thoroughly approve of AT running linux articles..........

    however i didn't bother to read this one as anything from Q2 2008 is of zero interest to me now.

    may i suggest a group-test to be published around Xmas of the following Q4 2009 distro releases:
    Ubuntu 9.04
    opensuse 11.2
    fedora 12 (?)
    Mandiva 2010

    that would be awesome AND relevant to your readers.
  • CityZen - Wednesday, August 26, 2009 - link

    I was one of those waiting for this article. I do remember getting excited when it was promised back in ... (can't recall the year, sorry, it's been too long :) ). Anyway, the wait seems to have been worth it. Excellent article.
    A suggestion for part 2: install LinuxMint 7 (apart from Ubuntu 9.04) and see which of the problems you found in part 1 with Ubuntu 8.04 are solved in LinuxMint "out of the box"
  • captainentropy - Tuesday, September 1, 2009 - link

    I totally agree! To hell with Ubuntu, Mint7 is the best linux distro by far. Before I settled on Mint I tried Ubuntu, Kubuntu, PCLinuxOS (my previous fave), Mepis, Scientific, openSUSE, Fedora, Slackware, CentOS, Mandriva, and RedHat. None could come close to the complete awesomeness, beauty, out-of-the-box completeness, and ease of use as Mint7.

    I'm a scientist and I'm using it for sequence and image analysis, so far.
  • haplo602 - Wednesday, August 26, 2009 - link

    so I got to page before installation and I have so many comments I cannot read further :-)

    I am using linux on and off as my main desktop system since redhat 6.0 (that's kernel 2.2 iirc) so some 10 years. my job is a unix admin. so I am obviously biased :-)

    1. virtual desktops - while this heavily depends on your workflow, it helps organise non-conflicting windows to not occupy the same space. I used to have one for IM/email, one with just web browser, one with my IDE and work stuff and one for GIMP and Blender. while this is my preference, it helps to kill the notification hell that is Windows. I hate how Windows steals focus from whatever I am working on just because some unimportant IM event just occured.

    2. package manager and filesystem. given my background, the linux FHS is my 2nd nature. however you failed to grasp the importance of the package manager here. it effectively hides the FHS from you so you do not need to clean up manualy after uninstall. all directories you should ever go into manualy are /etc, your home dir, the system mount directory and whatever the log directory is. If you need to acccess other directories manualy, then you are either a system developer, a programmer or too curious :-)

    also you can usualy one-click install .deb packages and they appear in the package manager as usual. just you have to manage dependencies manualy in that case. repositories are nice as you need to set them up ONCE and then all your updates/future versions are taken care of.

    3. missing executable icons - this has a lot more background to it but it is a mistake to use nautilus in the default icon mode. you basicaly cannot live withour ownership/permissions displayed on a unix system. trying to hide this in any way in a GUI is a capital mistake. that's why a windows explorer like file manager is not usable under linux. good old MC :-) anyway an executable file can be anything from a shell script to a binary file. you just have to have the correct launcher registered in the system and you can open anything. basicaly same as windows just not that much gui friendly.

    4. NVIDIA/ATI drivers - this is a story in itself. use NVIDIA if you want easy of use. use ATI if you want to learn about kernel and X :-) dig through phoronix.com for more info.

    ok I will post more comments as I read further :-)
  • haplo602 - Wednesday, August 26, 2009 - link

    so I read the whole article. I would have some more comments :-)

    1. installation - for me this was never a problem on any linux distro I was using. my partition scheme does not change much and it is usualy the trickiest part of the whole installation process. try out the full gentoo 3 stage installation if you want some fun (ok it is not avaiable via normal means anymore).

    2. fonts - as you mentioned with codecs, there are software restrictions and licensing policies governing linux distributions. ms fonts are licensed under different terms than GPL software. yes even FOTNS have licenses. so they are generaly not included in linux distributions by default.

    What I missed from the article is the amount of customisation you can do with a typical linux distro. just ubuntu has 3 main variants and you can mix and match them at will. you can even have all 3 installed and switch between the window managers by user preference.

    Since you did not like the package manager anyway, you missed on the main Linux strength - application variability.

    From a common user perspective however, the article is quite correct. I would expect more from a seasoned windows user and AT editor.
  • n0nsense - Wednesday, August 26, 2009 - link

    Ubuntu 8.04 is 14 months old creature.
    2 versions released after it and the third one should arrive in October.
    In terms of Windows it's short time, but for Linux it's a lot of time.
    I suggest your next review should be done on Ubuntu 9.10 instead of 9.04 (which IMHO is better than 8.04 but still lacks some polish).

    As mentioned before, the advantage of CLI instructions is that it will work on any Desktop Environment (Gnome, KDE, XFCE etc.) if it's not related to the DE itself. Moreover it will work on different versions (older/newer).
    For example in Vista/7 i couldn't find Network Connections in GUI.
    But who can stop me to type "Network Connections" in Explorer's address bar ? Sometimes GUI changed and even if only a little, most people will fail to follow screen shots. not to mention that most desktops are so customized (on real geek's computers) that it looks too different. I'm not talking about icons or desktop background. I'm talking about panels (if any at all), docks, menus, context menus etc. in Linux almost everything can be changed. And old-school geeks that had their Linux installations for years do this things so each DE is probably unique. (I have Gnome and apps settings/tweaks for over 7 years. Some of them probably never changed). The trick is that even when you reinstall the system, your personal setting may stay with you. (I jumped form Debian to Ubuntu to Gentto back to Ubuntu to Ubuntu x86_64 and finally to Gentoo x86_64). After all this, i have not lost any user customization/setting. On the system level it's harder since Debian and Gentoo are very different. All this gives you motivation to change and to tweak to make it better. Windows users are not really can customize and when they do, it's only valid until they have to reinstall/upgrade their OS. Since most of the Windows users I know reinstall at least once a year, after few cycles they will stay with defaults for both OS and applications.

    Switch to Linux is not the easiest thing. It's usually not "love from first sight" story. But if somehow you stayed around and get to know it, you can't be separated after :)
    Even on Windows 7 i feel handicapped in terms of usability and effectiveness/productivity. (I spend more time in front of Windows then Linux computers)

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